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- Ensure that no one has unauthorised access to your PC and no person by means of physical presence can install unauthorised software on your PC. For example, password protection is a means of protecting your PC.
- Ensure that you only make use of licensed software on your PC.
- Wherever possible make sure that your operating system, browser and mail are running on the latest version and you have installed all the latest service packs and hot fixes.
- Ensure that your mail client is configured not to allow system generated emails to be sent without your confirmation. This will prevent applications sending unauthorised e-mails.
- Make sure that the anti-virus software is updated regularly on your engine and signature files.
- Do not open suspicious or unfamiliar e-mails.
- If possible, install desktop firewall for spyware detection,
- Ensure that you have control over the shared folders on your PC as a shared folder could make your PC vulnerable to unauthorised installation of suspicious software.
General Safety Tips when using Netbank
- When accessing NetBank, make sure that you verify the site certificate.
- Ensure that you are on the secure Nedbank Internet banking website by checking that the URL begins with "https" rather than "http".
- Always ensure the secrecy of your Profile number, PIN and Password.
- Never disclose your PIN number and Password to anyone. This information is stored in a manner that bank employees cannot access.
- Make sure that you logoff and close your browser after banking online.
- As an added security measure, NetBank makes use of cryptographic generated reference numbers which is sent to you via an SMS on your mobile phone. This feature ensures two-factor authentication when performing selected functions.
- Your electronic banking profile number is not a derivative of any of your bank account numbers.
- Check you statements regularly for any unauthorised entries.
For further information on NetBank security, click on the 'Online Security' link on the logon page or contact the Nedbank Client Care Centre on 0860 115 060.
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Popular places on Nedbank.co.za
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Nedbank Limited Reg No 1951/000009/06, 135 Rivonia Road, Sandown, Sandton, 2196, South Africa. We subscribe to the Code of Banking Practice of The Banking Association South Africa and, for unresolved disputes, support resolution through the Ombudsman for Banking Services. We are an authorised financial services provider. We are a registered credit provider in terms of the National Credit Act (NCR Reg No NCRCP16).
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Home : Legal Requirements : Glossary
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